- OUTAGE MAP
- To view the outage map or to learn more about service restoration, go to https://www.coned.com/en/services-and-outages/preventing-recovering-from-outages/what-to-do-if-your-power-goes-out
- REPORT OUTAGES
- Customers can report power outages and check service restoration status at www.coned.com as well as on their mobile device via Con Edison App – or by calling 1-800-752-6633.
- TEXT UPDATES
- Register using the app here your cell phone: text REG to OUTAGE (688243) and follow the prompts.
- You’ll need your account number and to confirm your zip code. To retrieve your account number, log in to My Account or check your bill.
- On your smartphone? Select your operating system to enroll automatically, then enter your account number to complete your enrollment.
- iOS
- Android
- Once you’re registered, you be able to:
- Report a power problem by texting OUT to OUTAGE (688243)
- Check the status of a problem by texting STATUS to OUTAGE (688243)
- Please Note: text message frequency depends on the user. Message and data rates may apply. If you no longer wish to receive text notifications, text STOP to OUTAGE (688243).
- Register using the app here your cell phone: text REG to OUTAGE (688243) and follow the prompts.